IT Service Management : 3 Big Questions Answered

With technologies changing, developing and predicted to change the world all the time it can be difficult to stay on top of what’s hot, and what’s not. Every day there is a new piece of software, an incredible new mobile app or a new social networking site that is likely to become “the new Facebook.” Some fall by the wayside, others become incredibly popular among businesses and members of the public alike, but those designed for company purposes are the ones that need paying the most attention to.

The App-Aided College Student – Campbellsville University Infographic

Common SEO Strategies for Your Business.

Search engine optimization (SEO) is a hot topic for many businesses. With the right SEO strategies implemented on your company’s website, you can see a boost in visitors and a higher conversion rate to customers. Whether you are working with a SEO Montreal expert or you have your own SEO professionals on staff, here are some of the most common strategies that can make a big difference.

How can I deal with Nuisance Calls?

Nuisance phone calls are a growing problem. Indeed, the modern British household is inundated with them. Consumer group ‘Which?’ estimate that eight out of ten people received one in the last month, while Ofcom claims that around a billion of them are made per year in the UK alone. The problem has grown to such an extent that it has prompted government intervention; plans have been made to lower the threshold for punitive fines against offending companies.

Advantages of Live Chat Customer Service.

Live chat services are the mark of businesses that take customer service seriously, and every business that wants these services must work with a company that can create the live chat portal. When a business is running a live chat portal on their website, they are much more likely to make their customers happy. These services work much like a live call center, but they are must easier for the customer to use.

5 Industries That Need Mobile Readiness.

It’s official: 2014 is the year when mobile readiness is a reality and not just the future. This means there are more people using mobile devices than desktop gadgets in order to access the internet. Gone are the days when you could cater your website to an iOS, Android, smartphone, desktop or tablet.